Shipping policy

Shipping Policy

At Birria Queen, we’re committed to delivering your order as quickly and efficiently as possible. Please read below for details on our shipping process, times, and costs.

Order Processing

  • Orders are processed within 2-3 business days (excluding weekends and holidays).
  • You will receive an email confirmation with your tracking number once your order has been shipped.
  • Please note, processing times may vary during high-demand periods or sales.

Shipping Rates & Delivery Times

We offer standard shipping across the United States. Shipping rates are calculated at checkout based on your location and the weight of your order.

  • Standard Shipping: Typically takes 5-7 business days after the order is processed.
  • Expedited Shipping: Available at an additional cost and typically takes 2-3 business days after the order is processed.

Please note that delivery times are estimates and can vary based on your location and shipping carrier performance.

International Shipping

At this time, we do not offer international shipping. We are working on expanding our shipping services, so stay tuned for updates!

Shipping Carriers

We use trusted carriers such as USPS, UPS, and FedEx to deliver your order. The carrier will depend on your location and the selected shipping method at checkout.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor your shipment’s progress until it arrives at your door.

Shipping Issues

If your order hasn’t arrived within the estimated time frame or your package appears to be lost, please contact us at birriaqueen831@gmail.com with your order number and tracking details. We will work with the shipping carrier to resolve the issue as quickly as possible.

Shipping Delays

Please be aware that delays may occur due to external factors such as weather, holidays, or shipping carrier issues. While we strive to ensure timely delivery, we cannot be held responsible for such delays.

Incorrect Shipping Information

Make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error after placing your order, please contact us immediately at birriaqueen831@gmail.com to update your address before the order ships.

Contact Us

If you have any questions or concerns about our shipping policy or your order, please reach out to us at birriaqueen831@gmail.com. We are here to help!